Frequently Asked Questions

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Is there a course to prepare for the exam? Is a course required in order to apply for an MHIC license?

At Zitro Services we offer a comprehensive 15 hours prep course with a live instructor in an effort to help you better prepare for the MHIC exam. A course is not required, but it is advised since the subjects covered on the exam include topics that may be unfamiliar for some, like State Laws, Regulations and Requirements, etc . We offer prep courses in both English and Spanish.


 

I have submitted my application, how long does it take to process?

The application approval process may take two – three weeks. If the application is incomplete or incorrect, the process will take additional time. The licensee will receive a paper license in the mail within 10 days of the application being approved.


How do I know if a name is available to use for my home improvement business?

This is a very important question and something that us, at Zitro Services, can certainly help you with. MHIC regulations state that a name of an individual, partnership, proprietorship, or corporation shall not be accepted if the name under which the applicant will be trading is the same as the name being used by an existing licensee, or is so similar to the name being used by an existing licensee that it will cause confusion on the part of the public at large.


Is a contractor license with MHIC sufficient for building a new home in Maryland?

The Home Improvement Commission license does not cover new home construction.


I was convicted of acting as a contractor without a license. Am I eligible to apply for a home improvement contractor’s license?

The Home Improvement Law states that the Commission may issue a license to an individual who has been found guilty of working without a license if the Commission determines that the applicant has settled all outstanding obligations and one year has passed since the date of the conviction.


I am a licensed contractor in another state. Do I still have to take the contractor exam for Maryland?

Yes you do. The Maryland Home Improvement Commission does not offer reciprocity with any other states because each licensee must demonstrate knowledge of Maryland laws and regulations.


How do I register to take the exam for an MHIC license?

We are here to help! After you are finished with your classes and feel comfortable and ready to take the exam we will schedule it for you. This is something we do as part of our services, and to better serve you. Just tell us which location is the most convenient for you and we will be glad to schedule your exam with the PSI.


Are the requirements for an MHIC license the same for an existing company as they are for a new company? We already have an accounting department, insurance coverage, etc. Assuming the requirements are the same, do we apply as a corporation or individual?

Yes, the requirements for a company are the same regardless of how long the company has been in business. The individual is required to take the exam and meet the financial eligibility requirements. Each MHIC licensed business must have an individual who holds an MHIC license and meets the requirements for licensure.


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When I was younger, I was convicted of a felony. Can I still obtain an MHIC contractor license?

Each applicant is required to report to the Commission any conviction of a felony or a misdemeanor that is directly related to the fitness and qualifications of the applicant or licensee to engage in home improvement services. The applicant must provide a “true-test copy” from the clerk’s office of the court where the conviction occurred. The facts the Commission shall consider in the denial, reprimand, renewal, suspension, or revocation of a license when an applicant or licensee is convicted of a felony or misdemeanor are: the nature of the crime; the relationship of the crime to the activities authorized by the license; with respect to a felony, the relevance of the conviction to the fitness and qualification of the applicant or licensee to provide home improvement services; the length of time since the conviction; and the behavior and activities of the applicant or licensee before and after the conviction.


I am a contractor licensed in another state. I don’t have an office in Maryland, but I would like to provide services there. Do I need a separate license for the State of Maryland?

Each contractor is required to hold an MHIC license. This is true regardless of whether the contractor holds a license in another State. It is also true even if the contractor does not have an office in Maryland. Out-of-state contractors must also be registered, take the exam and acquire the license in the State of Maryland.


I did not pass the exam. What do I need to do to retake it?

If you did not pass the exam the first time you take it you must wait for 30 days until you can reapply. Any subsequent requests cannot be made until 60 days have passed and so forth until you pass the exam. The exam can be retaken as many times as you wish until you pass it so long you wait the 30, then 60 days in between exams. You must pay the exam fee each time you take it.


We have our MHIC license. I wanted to make sure we don’t need a business construction license as well. Could you please clarify as I want to make sure I meet all Maryland requirements?

The Home Improvement License covers all home improvement services performed on homes and apartment buildings that contain three or fewer units. A contractor or subcontractor who holds an MHIC license is not required to hold a business construction license under Title 17 of the Business Regulation Article of the Annotated Code of Maryland.


What is financial solvency and why is it required?

Each applicant for a home improvement contractor’s license must meet the Commission’s financial solvency guidelines based upon the applicant’s personal assets. The Commission does not consider business assets when evaluating an applicant’s financial solvency. The Commission requires each contractor to show financial solvency because the Guaranty Fund will compensate a homeowner up to $20,000 (or the total amount of payments made on the contract) in the event the contractor performs an unworkmanlike, inadequate, or incomplete home improvement. Applicants who do not meet the financial solvency guidelines may purchase a surety bond or present use the help of a co-signer.


What are the business license requirements for salespersons?

First the individual must pass the salesperson exam, also administered by PSI Exams, followed by presenting to the Commission a written notice signed by a licensed contractor and the applicant for the salesperson license confirming an employment or other contractual relationship between the licensed salesperson and the contractor.


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How can I get an MHIC salesperson license?

In order to obtain an MHIC salesperson license, an applicant must pass an exam.